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Terms and Conditions

Terms and Conditions
Global Health

Effective Date: 01-12-2024

Introduction

Welcome to the Global Health website (“Site”). By accessing or using this Site, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of the Site and the services provided by Global Health (“we,” “us,” “our”), including online medical consultations, prescription services, and other related offerings. If you do not agree to these Terms, please do not use our Site or services.

Use of Services

  1. Eligibility: You must be at least 18 years old to use our services. By booking a consultation, you confirm that all information provided is accurate and complete.

  2. Healthcare Disclaimer: Our services are not a substitute for emergency medical care. If you are experiencing a medical emergency, call your local emergency services immediately.

  3. Service Availability: Our services are available in Ireland, the Czech Republic, and Portugal. Availability may vary by location, and we reserve the right to expand or limit service regions at our discretion.

Booking Policy

  1. Booking a Consultation:

    • Consultations can be booked directly through our Site by completing the online booking form.

    • You will receive a confirmation email with the consultation details once your booking is completed.

  2. Payment Terms:

    • All consultations must be paid for at the time of booking.

    • Payment can be made via credit/debit card or other accepted payment methods displayed on our Site.

  3. Cancellation and Rescheduling:

    • Cancellations: Appointments can be canceled up to 24 hours before the scheduled time for a full refund. Cancellations made within 24 hours are non-refundable.

    • Rescheduling: Appointments can be rescheduled up to 12 hours before the scheduled time, subject to availability.

  4. No-Shows:

    • If you fail to attend a scheduled consultation without prior notice, the fee is non-refundable.

  5. Medical Records:

    • You consent to the storage of your medical records as part of the consultation process, in compliance with GDPR and healthcare regulations.

User Responsibilities

  1. Account Security:

    • If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials.

    • You must notify us immediately of any unauthorized use of your account.

  2. Accuracy of Information:

    • You agree to provide accurate and up-to-date information when booking a consultation or interacting with our services.

  3. Prohibited Activities:

    • Misusing our services, including providing false medical information, is strictly prohibited.

    • Attempting to disrupt or harm the Site or its users may result in account suspension and legal action.

Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Global Health or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our written consent.

Limitation of Liability

  1. Global Health is not liable for:

    • Any loss or damage resulting from reliance on information provided during consultations.

    • Technical issues that may disrupt or delay the availability of the Site or services.

  2. Our liability is limited to the amount paid for the specific service giving rise to the claim.

Privacy Policy

Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

Governing Law

These Terms are governed by the laws of Ireland, the Czech Republic, and Portugal, depending on the location of service delivery. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the applicable region.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. The updated version will be posted on our Site, and your continued use of the Site constitutes acceptance of the updated Terms.

Contact Us
If you have any questions about these Terms or our services, please contact us:

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